FLOW. Process design, finally not from 1992.

Why FLOW

The tools you're using shouldn't be older than your interns.

Process docs sit in a Visio file on someone's laptop. Nobody opens them. They're wrong. They don't connect to anything. Every "process improvement" project starts by re-mapping reality from scratch.

The old way

.vsdx files emailed around like it's 2004
Stencils, swimlanes, and shape libraries you have to install
No idea who owns which step
Documents live somewhere else entirely (SharePoint, probably)
The diagram is wrong six weeks after it's drawn
Zero AI, zero automation, zero connection to real systems

The FLOW way

Real-time, browser-native canvas. Share a link, done.
Role-aware nodes: filter the whole map by who owns what
Documents, SOPs and evidence layered onto the steps themselves
Generate processes from a prompt. Yes, really.
Connect to the systems your process actually runs on
Lives where work lives, not in a forgotten file

The three layers

Find it. Document it. Eventually run it.

Most companies haven't even solved layer one. We're shipping all three, in order, on purpose. No "workflow engine" vapourware before the basics work.

Available now

Layer 01

Find & navigate

Pull every process out of the Visio graveyard and into a living, searchable canvas. Anyone in the company can find how anything actually works.

One-click .vsdx import. Bring your whole Visio library across.
AI process builder. Generate a draft from a prompt.
Role-aware filtering. See "your step" highlighted across the whole map.
Process / decision / terminator nodes, categories, tags, owners
Upstream dependency badges so you know what feeds what

Available now

Layer 02

Document & govern

Every step gets the SOPs, forms, policies and checklists that belong to it, with the approvals, sign-offs and expiry your auditors actually want. The "where the hell is the latest SOP" problem, solved.

Attach SOPs, forms, policies, regulations and checklists to any step
Approval workflows and sign-off chains
Document expiry and review reminders
Document version and owner tracking
Role-based step assignment and access

Coming soon

Layer 03

Run it

The map becomes the runtime. Steps kick off real work, capture evidence, and close themselves out, turning the diagram into the system of record.

Trigger tasks from process steps
Capture evidence and outcomes against each run
Connectors to the systems work actually lives in
Run-level audit trail, not just diagram versions
Conditional branching driven by real data

Pricing

Clear tiers. No per-shape stencil licensing.

Annual subscription. Self-hosted available on Business and Enterprise. Custom seat counts and contract terms on request.

Team

For small teams escaping Visio. Layer 1 only.

£9,000/ year

SaaS only. Up to 25 users.

One-click .vsdx import
AI process builder
Role-aware filtering
Shipment-type / variant filters
Up to 25 users

Get started

Business

For teams that need governance, not just diagrams. Layer 1 + 2.

£40,000/ year

SaaS. Self-hosted from £52,000. Up to 250 users.

Everything in Team
Document attachments with versioning
Approval workflows and sign-off chains
Document expiry and review reminders
Role-based step assignment
Audit log

Talk to sales

Enterprise

For regulated, multi-team organisations. Custom seat counts.

From £110,000/ year

SaaS. Self-hosted from £140,000.

Everything in Business
SSO (SAML / OIDC)
SCIM provisioning
Audit log export
99.9% uptime SLA (SaaS)
Dedicated CSM and priority support

Layer 3 (Run) is on the roadmap and will be available as an upgrade SKU when it ships. Existing customers get preferential pricing.

Talk to us

Stop drawing the same diagram for the fourth time.

Tell us about your processes, your team, and what's making you mad about your current tooling. We'll get back to you within a working day.