Dead documents in. Living processes out.
FLOW reads your SOPs, wikis, and old Visio files and turns them into living, scenario-aware processes: one master process that resolves to the exact route for any shipment, product, or situation. Governed, auditable, and readable by your AI agents.
4.1 Upon arrival of the shipment, the acceptance agent shall verify the air waybill against the booking record and confirm piece count...
4.2 Where dangerous goods are declared, the DGD shall be checked by certified staff prior to acceptance per IATA DGR...
4.3 Any discrepancy shall be escalated to the duty manager and recorded in the daily log (see Appendix C)...
4.4 Upon successful acceptance the shipment proceeds to build-up. Refer to SOP-BU-12 rev 3 (superseded, see email)...
The truth about how you run isn't written anywhere.
About 80% of business processes are undocumented. The rest live in PDFs nobody opens and diagrams nobody trusts. Then someone quits, and the process leaves with them. Your tools made this worse: diagram tools make pictures that go stale the day you draw them. Automation tools assume you already know the process. Nothing in between owns the truth.
What it's already costing you.
of business processes are undocumented. The truth lives in heads and hallways, and it leaves in the lift.
Industry researchfor every new joiner to stop guessing and start knowing. Onboarding by shadowing is the most expensive training program ever invented.
Ask your last hireretirement is all it takes. Twenty years of process knowledge walks out the door, and every handover starts from zero.
You already know this oneis the SOP your team is following right now. Mistakes from out-of-date process land on customers, on audits, and on someone's weekend.
Check your shared drivePlanning AI agents on top of all that? It compounds. Gartner expects over 40% of agentic AI projects to be cancelled by 2027, and MIT puts enterprise pilot failure at 95%, both for the same reason: the process layer underneath is missing. Fix the everyday problem first and the agent era stops being a gamble.
Resurrect what you already wrote.
Point FLOW at the graveyard. Drop in a PDF, a Confluence export, a Visio file, even a screenshot. AI pulls out the steps, owners, handoffs, and decisions, and you approve the result.
No blank canvas, no consultant, no six-month mapping project. And because FLOW regenerates the SOP from the process, the document and the truth stop diverging.
One process, every situation.
A real operation is never one straight line: dangerous goods, temperature-sensitive pharma, a missed connection. Other tools make you draw ten diagrams or bury logic in show/hide rules. FLOW holds one master process that resolves to the exact route for the situation in front of you. Pick a scenario and watch the path light up. This is the part nobody else can copy.
Swipe the canvas
Stays true. Provably.
A process you can stand behind in an audit. Route it for review and sign-off. Every version, comment, and approval on the record. Portfolio view shows what's live, in draft, or overdue for review, by team and by owner.
The role lens
Click a role and the whole map becomes "my steps, what I approve." New joiners stop guessing.
The sign-off loop
Request review, comment, approve. Every version and approval lands on the record, ready for the auditor.
The portfolio view
What's live, in draft, or overdue for review, across every team and owner. No more guessing what's current.
Built for the agent era.
Every capability is an API, a CLI command, and an MCP tool. Ask Claude which of your processes are overdue for review and get a real answer, because FLOW is the system of record your agents read from and report into.
Gartner expects over 40% of agentic AI projects to be cancelled by 2027. The named cause is missing process clarity, not model quality. FLOW is the layer underneath.
- Acceptance DG check · 14 days overdue · owner M. Okafor
- Cold chain build-up · 6 days overdue · owner L. Patel
- Returns intake · 2 days overdue · owner S. Brandt
Born in one of the hardest process environments on earth. FLOW was built inside heavily regulated global logistics, where international standards, audits, and live operations collide every day. If it holds up there, it holds up for your operation, whatever you run.
See your own process come alive.
Bring one SOP to a 30-minute pilot session. Leave with it living in FLOW.